GENERAL TERMS AND CONDITIONS OF SALE

You Are Magnifique — In & Out

Last updated: 17 July 2026

Terms applicable to orders and subscriptions placed on the YAM website.

 

1. Identity and scope

These General Terms and Conditions of Sale govern purchases made on www.youaremagnifique.com. The version displayed at the time of the order applies. By confirming her order, the customer confirms that she has been able to read and accept these terms.

2. Customers and legal capacity

Sales are intended for adults who have the necessary legal capacity. The customer must provide accurate and up-to-date information and ensure that she can receive the products at the address provided.

3. Products

The essential characteristics, composition, quantity, directions for use, price and, where applicable, warnings are shown on the website or packaging. Photographs are illustrative; the essential elements of the confirmed offer remain binding.

Dietary supplements do not replace a varied and balanced diet or a healthy lifestyle. The recommended daily dose must not be exceeded. In the event of pregnancy, breastfeeding, medical treatment, allergy, intolerance or doubt, advice should be sought from a healthcare professional before use.

4. Ordering and conclusion of the contract

The customer selects the products and checks her basket, address, price, delivery charges and any subscription terms before confirming the order with an obligation to pay. The order constitutes an offer to purchase. The contract is concluded when YAM confirms acceptance of the order by email.

YAM may refuse or cancel an order for a legitimate reason, including unavailability, an obvious pricing error, suspected fraud, failed payment or an unusable delivery address. Amounts already collected for an order cancelled by YAM will be refunded.

5. Prices, taxes and delivery

Prices are stated in Swiss francs (CHF) and include taxes where applicable. Delivery charges are not included unless otherwise stated and are displayed before the order is confirmed. For delivery outside Switzerland, taxes, customs duties or import charges may be requested by authorities or carriers and remain payable by the customer, unless otherwise indicated during the order process.

YAM may change its prices for the future. The price applicable to a one-time order is the price confirmed at the time of purchase. For a subscription, any future change will be communicated before it takes effect in accordance with the offer terms and applicable law.

6. Payment

Payment is made using the methods offered at checkout. Payment service providers may apply their own terms and checks. If a payment fails or is declined, YAM may suspend preparation, delivery or the renewal concerned.

7. Subscriptions

Where an offer provides for recurring deliveries and payments, its frequency, price, any term, renewal date and cancellation terms are presented before the order. Confirmation authorises recurring charges in accordance with those terms.

Unless a minimum term has been clearly announced and expressly accepted, the subscription may be cancelled for future periods through the customer account or by writing to hello@youaremagnifique.com. Cancellation must take place before the next renewal shown in the account or order confirmation; it does not refund a period already charged or a box already shipped. The customer’s mandatory rights remain reserved.

8. Availability

Offers are valid while stocks last. If an item becomes unavailable after the order, YAM informs the customer and, depending on the situation, offers a new date, a replacement product subject to her agreement, or a refund. A minor change in packaging does not authorise a substitution affecting the essential characteristics of the product.

9. Delivery

Delivery areas, methods, costs and estimated times are shown during the order process. The customer must check the accuracy of the address and report any error promptly. Costs resulting from an incomplete address, unjustified refusal or an unclaimed parcel may be charged within the limits of applicable law.

YAM informs the customer of any significant delay of which it is aware and seeks a reasonable solution. Mandatory provisions relating to delays, loss and transport risks remain reserved.

10. Receipt, defects and complaints

The customer is asked to check the parcel upon receipt. If a product is missing, incorrect, damaged or defective, she should promptly contact hello@youaremagnifique.com, stating the order number and, where possible, attaching photographs. Failure to report within a short period does not remove mandatory rights relating to defects that could not be identified immediately.

Where a defect is acknowledged, YAM applies the remedies provided by applicable law and may, depending on the circumstances, offer a replacement, price reduction or refund.

11. Returns and refunds

Returns, exclusions, costs and refund periods are governed by the Return and Refund Policy published on the website. Any mandatory rights applicable at the customer’s place of residence remain reserved.

12. Gift cards and promotions

Gift cards, promotional codes and benefits are subject to the terms displayed with the offer. Unless required by law or in the event of a defect attributable to YAM, a gift card cannot be exchanged for cash. A promotion does not reduce the legal rights attached to the product.

13. Responsible use of products

The customer must follow the stated instructions, doses, precautions, dates and storage conditions. Subject to liabilities that cannot be excluded, YAM is not responsible for consequences arising from use contrary to the instructions, an inadvisable combination or the concealment of a known contraindication.

14. Liability

YAM is responsible for its obligations in accordance with applicable law. To the extent permitted by law, YAM is not responsible for indirect or unforeseeable loss or for consequences attributable to improper use, inaccurate information provided by the customer or an independent third party. No provision excludes liability in cases of wilful misconduct, gross negligence, injury to life or physical integrity, product liability, or any other mandatory liability.

15. Force majeure

Neither party is liable for delay or non-performance directly caused by an unforeseeable event reasonably beyond its control. The affected party informs the other and limits the consequences as far as possible. If the impediment continues, rights provided by law remain reserved.

16. Personal data

Personal data is processed in accordance with YAM’s Privacy Policy, available on the website.

17. Governing law and jurisdiction

Swiss law applies, excluding its conflict-of-law rules, subject to more favourable mandatory provisions applicable to consumers. Mandatory places of jurisdiction, particularly those protecting consumers, remain reserved. Before any proceedings, the parties are invited to seek an amicable solution.

18. Amendments, severability and contact

YAM may amend these terms for future orders. For an ongoing subscription, a material change will be communicated before taking effect, and cancellation rights provided by law or the offer remain reserved. If a provision is invalid, the remaining provisions continue to apply. For any question: hello@youaremagnifique.com.